Terms of Sale

Article 1 — Purpose

These Terms of Sale govern the relationship between VEYA — a sole proprietorship represented by Alaa Mourad, SIREN 832 503 395, with its registered office in Paris (hereinafter "VEYA" or "the Provider") — and any individual or legal entity subscribing to its services (hereinafter "the Client").

Acceptance of these Terms is expressly deemed granted upon signature of a quote or purchase order, or upon completion of an online order (payment).

Article 2 — Description of services

VEYA designs, builds and deploys a bespoke artificial-intelligence system (hereinafter "the Brain") trained on the Client's know-how, method and voice.

The standard offering includes:

• An extraction and calibration phase (21 days)
• Deployment of the Brain into production across the channels chosen by the Client
• Hosting infrastructure and ongoing maintenance
• Regular functional updates

Article 3 — Fees

The applicable fees are as follows:

Brain build — one-time, depending on the plan:

• Singular plan — €5,000 (one leading AI model, one deployment channel)
• Scale plan — €7,000 (the four leading AI models combined; produces your work: strategy, proposals, analysis)
• Enterprise plan — on quotation (multiple Brains, company-wide)

Monthly recurring fee (infrastructure and ongoing upgrades): €149 / month, for all plans.

All fees are stated in euros. VAT not applicable — Article 293 B of the French General Tax Code; the pre-tax amount equals the total amount.

VEYA reserves the right to revise its fees with 60 days' notice for new contracts. Existing contracts are not affected by a fee revision.

Article 4 — Payment terms

Build fee: payable in full on order, by card or SEPA direct debit.
Monthly fee: €149/month, starting on day 21 (when the Brain goes live) and charged each month thereafter on the renewal date, by card or SEPA direct debit.

Any late payment automatically incurs, without prior formal notice, late-payment interest at the legal rate in force, together with a fixed recovery indemnity of €40 (Article L.441-6 of the French Commercial Code).

Article 5 — Ownership of the Brain

On completion of the build phase and after full payment of the build fee, the Client becomes the owner of their Brain:

• The training data provided by the Client remains its exclusive property
• The calibrated corpus (model weights adapted to its voice and method) is its property
• The Brain usage licence is perpetual and irrevocable, save for serious breach of contract

The Client may, at any time, request an export of their Brain (corpus + parameters + customer data) for transfer to another provider or to internal infrastructure. Technical assistance for this transfer is billed separately.

VEYA retains the intellectual property of the platform source code and of the internal tools used to train and deploy the Brain.

Article 6 — Term and termination

The contract is entered into for an indefinite term from go-live.

The subscription is billed monthly on the Client's renewal date. The Client may cancel at any time by email to [email protected]; to stop the next charge, the request must be received at least 10 days before the next renewal date. The Brain remains active until the end of the month already paid for, after which the monthly fees stop.

On termination, the Client may choose:

• A full export of their Brain (corpus + parameters + history)
• Archiving of their Brain for 12 months (reactivatable)

VEYA may terminate the contract in the event of a serious breach by the Client (non-payment, fraudulent use, reputational harm), with 15 days' notice after a formal notice that has remained without effect.

Article 7 — VEYA's obligations

VEYA undertakes to:

• Perform the services professionally and in accordance with industry best practice
• Maintain the hosting infrastructure under reasonable security conditions
• Ensure an average availability of 99% over the year (excluding scheduled maintenance)
• Respect the confidentiality of the data and know-how entrusted by the Client

VEYA is subject to an obligation of means, not of result, as to the quality of the outputs generated by the Brain. The relevance of the content depends on the quality of the initial corpus provided by the Client.

Article 8 — Client's obligations

The Client undertakes to:

• Provide, within the agreed timeframe, all documents, voice and materials necessary for training
• Warrant that it holds the necessary rights to the content provided
• Review and validate the Brain's outputs before any public commercial use, particularly during the first weeks of production
• Comply with these Terms and the platform's rules of use

Article 9 — Liability

VEYA's liability is limited to direct and foreseeable damages. Under no circumstances may VEYA be held liable for indirect damages (loss of revenue, reputational harm, etc.) resulting from use of the Brain.

VEYA's total liability, all damages combined, is limited to the total amount invoiced to the Client during the 12 months preceding the triggering event.

Article 10 — Confidentiality

Each party undertakes to respect the confidentiality of any non-public information communicated by the other party, for a period of 5 years from the end of the contract.

Article 11 — Personal data

The processing of personal data is governed by the privacy policy.

Article 12 — Governing law — Jurisdiction

These Terms are governed by French law. Any dispute relating to their performance or interpretation shall, failing amicable resolution, fall within the exclusive jurisdiction of the Commercial Court of Paris.

In accordance with Article 14 of European Regulation 524/2013, the Client may use the Online Dispute Resolution platform: ec.europa.eu/consumers/odr.